Q: How long is Diamond's
warranty?
A: Diamond's current warranty for
all platforms is limited lifetime. To read or print the details
of this warranty, please
click
here. This warranty went into effect on Aug. 1, 2001.
Purchases prior to this date came with the following warranty:
- Before April 2, 1996, all platforms
(Advantage, Premiere, Elite) had a 1 year warranty.
- April ’96 until June
’99, Advantage and Premiere: 5 year warranty, Elite:
7 year warranty.
- June ’99 until July 31,
2001, Advantage: 10 year warranty, Premiere and Elite: lifetime
warranty.
Q: Can I buy direct from the
factory?
A: Our cabinets are sold through
authorized dealers only. To find a dealer in your area, click
on Dealer
Locator.
Q: What is the difference between
Schrock, Diamond and Kemper? Are the door styles and colors
the same?
A: Schrock, Diamond, and Kemper
are cabinet brands owned by MasterBrand Cabinets, Inc. Product
construction and quality are consistent among all brands,
but door styles and colors may vary from brand to brand.
Q: How do I install my cabinets?
A: We have an installation guide
for you to use. Click here
to view or print the installation
guide.
Q: How do I clean and care for
my cabinets?
A: Click here
to view or print the Cabinet Care
& Maintenance Guide.
Q: Can I get a color sample?
A: Color blocks or samples must
be obtained from your dealer. Please remember that any sample
is a representation of the color, and your actual cabinets
may vary somewhat in tint or in the lightness or darkness
of the wood. This variation is part of the nature of wood.
Q: Can I purchase your stain?
A: All of our stains are available by the quart through any local Diamond dealer.
Q: How much do your cabinets
cost?
A: Our cabinets are priced and sold
through authorized dealers only. Retail prices are not quoted
from the factory but are determined by each dealer based on
the products and services they provide to their customers.
Q: Can I purchase your cabinets
unfinished?
A: No, unfinished cabinets are not
part of our product line.
Q: Do you offer design assistance?
A: No. Please contact a dealer for
design questions. Click here
to find a dealer in your area.
Q: I am interested in becoming
a dealer. Can you help me?
A: Please click here
to fill out our Partnering Request and have a Sales Representative contact you.
